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Chef preparing food 
Auto mechanic working on car 
Lab test using syringe 
Woman working on laptop 

Communicating
at
Work

 

Group at work



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 Last updated 12/17/08
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1 - Getting Along at Work

  • Make Sure You Understand
  • Progress, Problems, and Suggestions
  • When You Can't Be At Work


2 - Communicating on the Job

  • Courtesy in Person and on the Phone
  • When Customers Complain
  • Instructions and Directions
  • Rules and Warnings


3 - Work Culture

  • Why Do They Behave That Way?
  • Small Talk
  • Cultural Difficulties and Solutions


4 - Doing Well at Work

  • How to Be a Valued Worker
  • Asking for a Raise or Promotion
  • Career Opportunities



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