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Communicating
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First time? Click Start Here on the menu to the right.
Happy studying!
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Last updated 12/17/08 |
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» Start Here to find out how to get the most from the course.
» Then click here for a video tour of a lesson with your teacher Linda!
Have your speakers on.
1 - Getting Along at Work
- Make Sure You Understand
- Progress, Problems, and Suggestions
- When You Can't Be At Work
2 - Communicating on the Job
- Courtesy in Person and on the Phone
- When Customers Complain
- Instructions and Directions
- Rules and Warnings
3 - Work Culture
- Why Do They Behave That Way?
- Small Talk
- Cultural Difficulties and Solutions
4 - Doing Well at Work
- How to Be a Valued Worker
- Asking for a Raise or Promotion
- Career Opportunities
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